What is the expiry date of products?

All our products that will be delivered to you will have minimum 12 months remaining shelf life. For the exceptional cases our experts will contact you before the shipment for the approval. If you have any special request, please let us know before placing an order.

What is the temperature conditions for fillers and toxins?

We take all the necessary steps, including special thermal packaging and ice gel or cold packs, to keep your product cold during  the shipment. If you have any special requirement, please contact us before the shipment We highly recommend to store fillers in 2° C to 26° C. and toxins in 2° C to 8° C.

Are the products original?

Our primary goal is your complete gratification. All purchases on Dermal Filler Supply are 100% guaranteed to be genuine, new and without defect or damage. We accept the return of the products at our cost within 7 days for a full refund if any items you received are either damaged, defective, or incorrect

Do you ship internationally?

Yes, we do. As of today, we delivered more than 5,000 orders to more than 60 different countries. For details, please contact our experts.

How many days does it take to receive the packages?

All standard orders are processed and shipped within 1 to 3 business days. Shipments to U.S. and Europe typically arrive within 3-5 business days from the date of shipment and 5 to 7 days to Latin America, Middle East, Oceania and etc..

How do I track my shipment?

Once your order has been shipped, you will receive a shipping confirmation email that contains tracking information. You can also login to your account at any time to see the current status of your order.

How you contain the low temperature for toxins during shipment?

We take all the necessary steps, including special thermal packaging and ice gel or cold packs, to keep your product cold during  the shipment.

If my package has been kept in custom, what should I do?

-When placing an international order, please investigate your country’s policy on the importing of skin care products in advance. Importer is responsible for the custom clearance in destination country. If a package is stopped in customs, the customer should contact their local customs office to try to get the package released or to have it sent back to the Dermal Filler Supply. Once we receive the returned package, we will either send it again or refund the customer for the products. The customer should pay for shipping costs. Dermal Filler Supply can only make a refund if we receive the returned package – we are not responsible if goods are seized by customs.

What payment options do you have, and which one is preferred?

We accept the widest range of payments in industry. You can pay via,   Bank Transfer. For USA customers, we may also accept Cashapp, zelle and venmo

Do I pay custom clearance fee and how much is it?

We recommend you investigate your country’s policy on the importing of skin care products. Custom processes vary in each country. For special requests on declarations please let us know in advance fore the shipment.

How can I get additional discount?

-We have currently two ongoing campaigns, referral program and review program. If you refer our store to your colleagues or friends, we give additional discount of $30 to both parties. You can also get $10 voucher for every review on truspilot.com. For details, please contact our experts.

What products does Dermal Filler Supply offer?
Dermal Filler Supply specializes in a comprehensive range of aesthetic products, including dermal fillers, Botox, botulinum toxin, skin boosters, hyaluronic acid-based fillers, and various skincare solutions. We also offer anti-wrinkle injections, mesotherapy products, and more, catering to both professional and personal use needs worldwide.

Are Dermal Filler Supply products authentic and certified?
Yes, all products at Dermal Filler Supply are 100% authentic, sourced from reputable and certified manufacturers. We ensure our inventory meets industry standards and is carefully vetted for quality, efficacy, and compliance with relevant health and safety regulations.

Can I order in bulk from Dermal Filler Supply?
Absolutely. Dermal Filler Supply offers flexible bulk purchasing options for clinics, practitioners, and resellers. For larger orders, please contact our customer service team for bulk pricing, availability, and potential discounts.

Who can purchase products from Dermal Filler Supply?
Our products are intended for licensed medical professionals, beauty clinics, and certified aesthetic practitioners. Individual purchases may require proof of certification or license depending on the product and your region’s regulations. Please ensure that you meet the requirements in your location before purchasing.

Do you offer international shipping?
Yes, we ship worldwide to a variety of countries. Shipping options and delivery times vary based on your location and selected shipping method. For specific details on international delivery, please refer to our shipping policy or contact our support team for assistance.

How are orders from Dermal Filler Supply packaged for safe delivery?
We prioritize the safe handling of all orders by using high-quality, secure packaging materials to protect products during transit. Temperature-sensitive items, such as botulinum toxin products, are shipped with insulated packaging and ice packs to maintain optimal conditions during shipping.

What are the payment methods available on Dermal Filler Supply?
Dermal Filler Supply accepts a variety of secure payment methods, including Bank transfer, cashapp, zelle, venmo.

Is it safe to order dermal fillers and Botox online from Dermal Filler Supply?
Yes, purchasing from Dermal Filler Supply is safe and secure. We prioritize customer privacy and utilize encrypted payment processing to protect your information. All products are stored and shipped following strict safety protocols to ensure quality upon arrival.

What if I receive a damaged or incorrect order?
In the rare case that you receive a damaged or incorrect item, please contact our customer service team. We will provide instructions for returns and exchanges, ensuring you receive the correct and undamaged products as soon as possible.

Does Dermal Filler Supply offer product warranties or satisfaction guarantees?
Yes, we strive to offer the highest quality products and ensure customer satisfaction. If you are not satisfied with a product, please reach out to our support team. Some products may be covered by manufacturer warranties, and we will work with you to address any concerns.

What is the recommended storage method for dermal fillers and botulinum products?
Dermal fillers and botulinum products should be stored according to their specific instructions, generally in a cool, dry place away from direct sunlight. Botulinum products may require refrigeration. Always refer to the product’s packaging for optimal storage instructions, and follow local regulations for product handling.

How do I ensure I’m purchasing the correct dermal filler product?
Choosing the right dermal filler depends on your intended use and treatment goals. Each filler has unique properties, so it’s best to consult with a licensed practitioner who can recommend the appropriate product. Our customer service team is also available to provide general guidance, though we recommend consulting a medical professional for specific advice.

What if I have a question about a product’s usage or application?
If you have questions regarding a product’s usage, please contact our customer service team for general product information. However, for specific application techniques, dosage, or safety advice, we recommend consulting a certified medical practitioner to ensure safe and effective use.

Are there any restrictions on purchasing Botox or botulinum toxin from Dermal Filler Supply?
Yes, Botox and other botulinum toxin products are regulated in many regions and typically require a medical license for purchase. Dermal Filler Supply reserves the right to request proof of licensure for certain products, and we encourage all customers to verify their local regulations before ordering.

How long do dermal filler products last?
The longevity of dermal fillers varies depending on the type of filler, its formulation, and the area of application. Generally, dermal fillers can last anywhere from 6 months to 2 years. Always consult the product’s instructions and your practitioner for specific information regarding expected duration and maintenance.

Can I return or exchange products at Dermal Filler Supply?
Returns and exchanges are available for unopened and undamaged products within a specified time frame. Certain products may have restrictions due to health and safety regulations. For more details on our return policy, please refer to our website or reach out to our support team.

Does Dermal Filler Supply offer customer support?
Yes, we offer comprehensive customer support to assist with product inquiries, order issues, and general questions. Our team is available via email, phone, or live chat on our website, ensuring you receive prompt and reliable assistance.

How can I track my order from Dermal Filler Supply?
Once your order is processed and shipped, you will receive a tracking number via email. This number allows you to monitor your shipment in real-time, ensuring you know when to expect delivery. For additional tracking assistance, contact our customer service team.

Can I purchase training or certification for aesthetic treatments through Dermal Filler Supply?
Currently, Dermal Filler Supply does not offer direct training or certification programs. We recommend seeking training from licensed institutions to ensure compliance and best practices in aesthetic treatments.

Does Dermal Filler Supply offer discounts or loyalty programs?
Yes, we occasionally offer discounts, seasonal promotions, and a loyalty program for our regular customers. Be sure to check our website for the latest offers or subscribe to our newsletter for exclusive discounts and updates on new product arrivals.

How can I stay updated on new products or special offers from Dermal Filler Supply?
You can subscribe to our email newsletter or follow us on social media for updates on new products, promotions, and industry news. We also offer exclusive deals to our subscribers and loyal customers, so stay connected to make the most of our offerings.